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Congratulations on finding the source manufacturer's direct supply Our company always adheres to: high integrity, high quality, and high service Firstly, I would like to remind all our dear customers and friends Our company relies on years of cooperation experience with major platforms like Taobao and Tmall to strictly control quality and firmly eradicate inferior products We always believe that excellent manufacturers will only grow better and will always win the favor of more excellent businesses. We have won long-term strategic cooperation with more businesses through quality and price For information on new models, please contact our customer service Good quality, large variety of models available in stock, competitive pricing How long does it usually take for you to ship the goods? Because we have a wide variety of wholesale products which can be quite complex, the order fulfillment speed is relatively slow. Generally, orders placed before 3 PM on the same day will be shipped that day. For particularly urgent orders, please communicate with customer service in advance to request early shipment.In addition, to reduce the error rate of orders, we usually input the courier tracking number into the transaction information when placing an order. If you don't see the tracking record on the same day, it means that the shipment will be sent out the next day.We input the courier tracking number when placing orders; we apologize for any inconvenience this may cause. What kind of courier do you usually use? We default to using STO Express, but if there are special requirements, we can use other couriers. Free shipping for orders over 38 yuan. For urgent items, you can choose SF Express, but generally, postage is paid on delivery.Our company has a wide variety of products, and generally everything is available on the shelves. By default, if there is a small amount out of stock, we will ship it directly without contacting you.We will make notes, and if there is any shortage, please contact customer service upon receiving the goods for a refund. If you need to contact about shortages, please write in the order notes that you must contact us so that the warehouse can coordinate accordingly Customer service working hours are from 9 AM to [evening time] What should I do if there are quality issues? If you purchase any product from our company and encounter quality issues or shortages, please contact us promptly, and we will resolve the issue for you as soon as possible 1. If any functional failure or quality issues are found within 7 days of receipt based on the waybill date, please contact us promptly; overdue claims will not be accepted, and false reports will not be tolerated once verified 2. If the buyer cites dissatisfaction/dislike/not what I wanted or not selling well as reasons, but there is actually no quality issue with the product, we will not offer a return or exchange 3. Regardless of whether the outer packaging box is damaged or not, customers need to open and inspect the package upon receipt. If any product is damaged due to transportation issues, please ask the relevant shipping company to issue a certified document with their official seal and provide this document to us so that we can assist the customer in making a claim; if the goods are damaged or lost due to logistics, we will not be responsible for any related liability 4. All customers please ensure the integrity of product packaging, complete accessories or related documents. If there are quality issues with the product itself, we will provide an exchange within the specified timeframe 5. If the returned product packaging is incomplete, accessories or related materials are missing; unauthorized repairs or modifications have been made; it has not been used or stored according to normal methods; it has exceeded the product warranty period; or if the returned product has false labels attached, we will not be responsible for returns or exchanges